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  1. EVENT


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[Heo Young-saeng] Video call event to commemorate the release of Digital Single <연모> (November 25)

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Product Name [Heo Young-saeng] Video call event to commemorate the release of Digital Single <연모> (November 25)
Inventory amount Details
Domestic / International Shipping oversea delivery

개인결제창을 통한 결제 시 네이버 마일리지 적립 및 사용이 가능합니다.

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ZOOM ID[Required] (0/200)
Name or nickname to be signed[Required] (0/200)
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옵션 선택

(최소주문수량 1개 이상 / 최대주문수량 0개 이하)

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[Heo Young-saeng] Video call event to commemorate the release of Digital Single <연모> (November 25) 수량증가 수량감소 0 (  )
총 상품금액(수량) : 0 (0개)

할인가가 적용된 최종 결제예정금액은 주문 시 확인할 수 있습니다.

Buy now예약주문 cart SOLD OUT wish


- 진행 일시 : 2023년 11월 25일 17:00(KST)

- 예매 일시 : 2023년 11월 19일 19:00(KST) ~ 2023 11월 24일 23:59(KST)

⇒ 영상 통화 진행을 위해서는 반드시 ZOOM 어플이 설치되어 있어야 합니다.
 1. ZOOM App을 설치해주세요.
 2. 회원 가입을 진행해 주세요.
 3. 로그인 시 사용하시는 이메일 형태의 아이디를 이벤트 주문 시 "ZOOM ID" 란에 정확하게 기입해 주세요. 
 4. 영상통화 시작 1~2시간 전 "VC01 mydoll" 계정으로 초대 메시지가 발송됩니다. 반드시 초대 승인을 해주셔야 영상통화를 진행하실 수 있습니다.
 5. 이벤트 시작 시간부터 순차적으로 영상 통화가 걸려가니 네트워크 상태를 체크하신 후 대기하여 주시기 바랍니다.

⇒ ビデオ通話の進行のためには必ずZOOMアプリがインストールされていなければなりません。
1. ZOOM Appをインストールしてください。
3.ログイン時に使用するEメール形式のIDをイベント注文時に"ZOOM ID"欄に正確にご記入ください。
4.ビデオ通話開始1~2時間前、「VC01 mydoll」アカウントに招待メッセージが送信されます。 必ず招待承認をしていただかないとビデオ通話はできません。
5。 イベント開始時間から順次ビデオ通話がかかりますので、ネットワークの状態をチェックしてからお待ちください。

⇒ The ZOOM application must be installed for video call progress.
1. Please install ZOOM App.
2. Please proceed with the membership registration.
3. Please fill in the "ZOOM ID" column accurately when ordering the event with the email-type ID you use when logging in.
4. An invitation message will be sent to the "VC01 mydoll" account 1 to 2 hours before the video call starts. You must approve the invitation to proceed with the video call.
5. Video calls are made sequentially from the start of the event, so please check the network status and wait.

※ 특전은 주문 시 기재하신 이메일로 개별 발송됩니다.

※ 모든 특전은 디지털 리워드 입니다.

※ 特典は記載のメールアドレスに個別に発送されます。
※ すべての特典はデジタルリワードです。

※ The perks will be sent individually to the email you wrote when ordering.
※ All perks are digital rewards.

※ 특전 내용

   -> 영상메시지 15초 (공통)
   -> 미공개셀카 (공통)
   -> 모닝콜 (공통)

  - VIP (25명한정)
   -> 영상메시지 15초 (공통)
   -> 미공개셀카 (공통, 기명 사인 포함)
   -> 모닝콜 (공통)
   -> 영통 1분

  - VVIP (15명한정)
   -> 영상메시지 15초 (기명)
   -> 미공개 셀카 (모든 참여자 다른 사진 + 기명 사인 포함)
   -> 디지털 폴라로이드 (공통)
   -> 모닝콜 (공통)
   -> 나잇콜 (공통)
   -> 영통 2분


We accept the following forms of payment:

- PayPal


  • Shipping Method : No delivery required
  • Shipping Area : A Region.
  • Shipping Cost : Free
  • Shipping Time : 7 - 10 days
  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

1. Address for returns and exchanges:
- [06527] 서울특별시 서초구 나루터로 60 (잠원동) 정원빌딩 B1

2. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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